From the Desk of: Kevin M Durkin
President, Remote Operations Company

How does your technology department perform? Do you have momentum? Do you feel that you are always behind? Do you have accountability? Are you perfectly patched and secure? Do you feel like you have enough staff? Are you facing cuts or worse layoffs? Can you get granular reporting that is as easy as a mouse click? Do wish all your technology could be run from one dashboard?

This may be a surprise, but as little as 25 percent of the typical IT department's resources are dedicated to projects that help grow the business. According to industry research, 65-85 percent of corporate technology investments consist of 'run-the-business' costs. This is where the ROC delivers true value to our Clients.

We started our company to be an MSP but what we found out was we had the same problems as the large IT Departments. We needed to automate to get control of our vast customer base. We manage over 4000 nodes with varied locations across the U.S. with multi-types of technology and a vast amount of software and yes we need to be the experts. Quite the daunting task!

We knew we needed solutions and process to get things under control. We worked diligently until we hit upon what worked best for us. In doing so we knew this would translate really well to you and your departments. Our former enterprise customers kept asking us "what and how are you doing things?" Next thing we knew we were back in the Enterprise Space.

We call our programs "BLEND IT" and we realized that IT Teams are taxed to the hilt with no reprieve in site. So we created Blend IT to partner with the IT Team at various levels. What does that mean? Various Levels? Great question and one we do not have enough space in this web page to explain. Besides we would love to speak with directly...sales you know? We can say this we have been able to help IT Teams get control of Day to Day operations by helping them automate. We have given them momentum back on projects and finally we have given all parts accountability through reporting. By working with us we also help create redundancy and add additional IT support in a as need basis.

If you do not believe what you read than take a look at what other companies are using our solution and listen to what they have to say at our customer testimonials site. Thanks for reading and we look forward to speaking with you.