What’s new in IT support?

Our goal is to be more than a cloud service provider or simply offer reliable disaster recovery plans. While those are top-of-mind for our clients, we also take pride in sharing other vital industry information. Explore our blog posts for enlightening nuggets of information and industry news.

Under Attack In 20 Minutes

Wednesday, 31 August 2016 by

Did you know that it only takes about 20 minutes online for an unprotected PC to come under attack? Really, we didn’t just make this up. The Internet Storm Center researched it and published this statistic. In less time than most of us spend eating lunch, you could have your entire computer infected or at the

3 Ways to Win the IT Battle

Monday, 29 August 2016 by

#1 Find an IT manager you can rely on.  Most IT problems can be solved by a good preventative support plan. Things like proactive maintenance, 24/7 monitoring, and remote services will keep your business running smoothly for the long haul. These types of preventative plans are only offered by Managed Service Providers or MSP’s. IT

Customer Appreciation Night!

Monday, 22 August 2016 by

In honor of our 12 year anniversary, we felt it was about time that we all got together and showed appreciation for our valued partners, our customers.  We are grateful for their business and commitment to ROC. To show our appreciation, we held a Customer Appreciation Night – Packer Party!  ROC rented The Packerplex, a

Beat Bloatware Before It Boggs You Down

Tuesday, 16 August 2016 by

Need more space? Sick of add-on programs bogging down your computer? Most devices come with preloaded software that takes up oodles of space. What can you do to reclaim your equipment? What is “bloatware”? Bloatware or Crapware is that pile of unwanted software that comes preloaded on new computers or mobile devices. The manufacturers try

Restart To Refresh

Wednesday, 10 August 2016 by

You know how Staples has the “Easy” button? Well, we say a daily restart on your computer is like the “Easy” button. Refresh your computer.  Believe it or not, a simple daily restart can help resolve a bunch of problems. Things like slowness with Windows, web browsers hogging memory, or connectivity errors can be addressed

SysAdmin Appreciation Day, was created to show a little love for those who work hard to keep your company’s equipment running smoothly. While their jobs are much like that of a super hero, preventing mayhem, monitoring networks for evil doers, and cleaning up messes created from reckless programs that chew up your network, they don’t