What’s new in IT support?

Our goal is to be more than a cloud service provider or simply offer reliable disaster recovery plans. While those are top-of-mind for our clients, we also take pride in sharing other vital industry information. Explore our blog posts for enlightening nuggets of information and industry news.

Why Most People Hate To Call Tech Support

Wednesday, 28 September 2016 by

As technicians, we understand the dilemma. So, let’s take a look at the difference between good and bad tech support. Bad tech support.  You’re in a time of need and you call for help because you cannot get your computer to work properly. Maybe it’s a specific program or maybe it’s the darn browser again.

5 Considerations To Be A Paperless Office

Thursday, 22 September 2016 by

Your biggest client is on the phone, you’ve put them on hold already to search for the documents you need to serve him. Now you hesitate to continue the conversation while you try to quietly shuffle the paperwork to find the information you need before the client stops talking. Oh my, they asked you another

The Internet Crime Complaint Center (IC3) recently released information about a new tech support scam. They have received close to 4,000 complaints about companies contacting their victims to inform them about errors, viruses, or other security issues. Initial contact with the victims can be through phone calls, e-mails, pop-up messages, or even lock screen sometimes

Slow Browsers

Wednesday, 14 September 2016 by

Why is my browser so slow? How can I fix this? Your browsers job… Your browsers job is to take you to the information you request. In order to do this, you enter information in, the browser starts to communicate with servers around the world using HTTP requests and then returns the data you need

Technology To Educate

Wednesday, 07 September 2016 by

Getting our youth back to school is generally a pleasure, but it is pretty pricey these days. There are a variety of devices and software that will help your student along, so here are a few tips to get what they need. Standard school supplies.  Schools provide a long list of supplies these days. Often,

Celebrating Labor Day

Monday, 05 September 2016 by

Did you know the first  Labor Day in the U.S. was celebrated on September, 5th 1882? And, we’ve been working hard ever since. Take time this Labor Day to reinvest in yourself.   Labor Day roots.  Really, Canadians came up with the concept of hosting a day to honor laborers. To show support for striking