What’s new in IT support?

Our goal is to be more than a cloud service provider or simply offer reliable disaster recovery plans. While those are top-of-mind for our clients, we also take pride in sharing other vital industry information. Explore our blog posts for enlightening nuggets of information and industry news.

E-mail Etiquette: Courteous Or Conundrum

Wednesday, 30 November 2016 by

In the information age, we are challenged with a variety of communication methods. E-mail, phone and in-person meetings are all a part of our high-touch interactions with clients and vendors. Here are a few basics for proper e-mail etiquette to help you avoid a communication conundrum. What’s the subject? The headline of your message will

7 Reasons To Take A Proactive IT Approach

Tuesday, 22 November 2016 by

Football is a prevalent sport this time of year, so we wanted to bring the terminology into play while we paint a picture of how businesses can take a proactive approach to IT solutions. Managing technology proactively will save your company a bundle of time and money. Take a look at these seven reasons to

What Is Encryption And Do I Need It?

Friday, 18 November 2016 by

When you think of encryption, what likely comes to mind is a movie like The Da Vinci Code or National Treasure, right? But, encryption is so much more for businesses today. What is encryption and do you need it for your business? What is encryption? Encryption is the most effective way to secure data. Encryption

Have you ever caught yourself listening to one of those silly iHeart radio ads and thinking to yourself, “That software package actually sounds like a dream.” Next thing you know, you’ve spent your evening on your phone researching the program and you’re ready to convert right away. Take a look at these three horrifying facts

The ROC Lunch n’ Learn – “Front Door – Back Door” event  was a success! This event was the start of the ROC Lunch n’ Learn Series – providing educational resources on important IT topics for all businesses. The series kickoff was held at Lambeau Field and covered the topics of Cyber Security and Disaster Recovery. 

How does a firewall really protect my business? A firewall is a piece of software or hardware that limits your exposure online through permissions. Firewalls are the gatekeepers for a business network. They keep the bad guys out of your internal network and allow you to continue working. How do I know it’s working? Go