What’s new in IT support?

Our goal is to be more than a cloud service provider or simply offer reliable disaster recovery plans. While those are top-of-mind for our clients, we also take pride in sharing other vital industry information. Explore our blog posts for enlightening nuggets of information and industry news.

The Story of July 4th

Monday, 04 July 2016 by

Each year we celebrate Independence Day on the 4th of July. Often we think of the John Adams, The American Revolution, and the birth of America as an independent nation, but it’s really a little hazy. Did you know? The American Revolution actually began in April of 1775 when British troops and colonial militiamen in

It’s 8:15 AM and you’re settled in your office chair just waiting for your computer to wake up and smell the coffee. Why does it run so slow in the morning? Could it be its age? Is it out of space? Or worse, maybe you have an infection? These are the most common assumptions people

POSTED 2016-06-28 Phishing scams are nothing new in the security industry. Typically, they involve a poorly written email that points you to an awful clone site of Paypal or eBay. For most of these scams, you can’t help but to notice the warning signs. However, the new Google Drive phishing scam is much more deceptive.

POSTED 2016-06-28 The portability of laptops makes them handy but also easy to steal or lose. Although replacing a missing company laptop is expensive, the consequences are much more serious if the missing laptop contains sensitive data. Having sensitive data lost or stolen exposes the company to problems such as the loss of consumer confidence

Buying the Right Computer: How to Pick the Perfect Employee PC POSTED 2016-06-28 Whether you’re purchasing brand new computers for a brand new division or upgrading the technology in your home office, purchasing computers for your employees can be a stressful undertaking. Between different software and job requirements, personal preferences, and space and cost considerations,

10th Anniversary – Open House

Tuesday, 30 December 2014 by

ROC is proud to announce 10 years in the business of serving your IT and computer needs! To commemorate our 10th anniversary, Remote Operations Company (ROC) will be partnering with Ben’s Wish to collect food items to distribute to local pantries this holiday season. Continuing the anniversary celebration, we invite you to join us at

With the holiday season in full force, you may find a few new threats to your network. Everyone loves bringing their new computer, tablet or cellular device to the office to put it good use. So, how can you ensure your company stays safe? BYOD (Bring Your Own Device) This is a massive phenomenon in

What Devices Should Your Company Buy?

Tuesday, 02 December 2014 by

For most companies looking to purchase workplace computers, the decision used to involve just two choices, a desktop workstation or a laptop. Today, there are a variety of additional options like tablets and smartphones. What should you buy? The popularity of new portable devices has increased exponentially over the past decade. Smartphones have become a

Machine Graveyard

Tuesday, 21 October 2014 by

Take a look at these clear signs to look for when a workstation is on its last breath. Experiencing a large number of software glitches or slow access? Sometimes, it is just a single program that may need to be reinstalled. However, if you are seeing glitches or slowness in various programs the problem could

Web trackers. One of the most common issues you’ll see online is the web ads that track your browsing and show advertisements based on your viewing history. While you may always be tracked in some way, make a habit of clearing unnecessary plug-ins from your browsers to keep you safe and never download anything from