News —

Don’t Fake Professionalism

by / Monday, 02 October 2017 / Published in News

Many people talk about professionalism as if it’s some fancy costume to wear. Professionalism is truly being respectful, skilled and reliable.

The service industry. Showing your professionalism, as an individual and as a representative of your organization, can actually improve your odds of obtaining new business.

R-e-s-p-e-c-t. It’s not just about ‘yes, ma’am’ or ‘no, sir’, but more about listening, dressing appropriately, and conversing accordingly. Respect others and treat them the way you would like to be treated.

Presentation. Treat every encounter with clients and colleagues as an opportunity to show your best self. Always dress a bit over the general dress code for the setting and come prepared with the facts you need to hold an intelligent conversation.

Listen and converse smartly. Your communication method, listening or being heard, is extremely important. Stay away from difficult topics like politics or religion and focus on current events that hit home for your audience. Don’t forget to acknowledge the human you’re talking to as well. If you are all business you may come off too bold.