What’s new in IT support?

Our goal is to be more than a cloud service provider or simply offer reliable disaster recovery plans. While those are top-of-mind for our clients, we also take pride in sharing other vital industry information. Explore our blog posts for enlightening nuggets of information and industry news.

What Is A PDF?

Tuesday, 14 November 2017 by

Anyone who has used a computer for long has likely encountered a PDF file. The ubiquitous file type is a must-have for exchanging files. So, what is it exactly? What is a PDF? PDF stands for Portable Document Format. This document type was developed to gather all parts of a file (graphics and text elements)

Has your computer been running slow? Were you just looking for ways to repair it online? Are you concerned about infection or a hardware failure? Don’t believe every phone call you receive. Even if it’s Microsoft calling. Microsoft won’t call out of the blue. Let’s get one thing out on the table right now, Microsoft

Cybersecurity Checklist

Friday, 03 November 2017 by

It’s no secret that small-and-medium sized businesses, or SMBs, have become the primary target for cyberattacks. In a recent report from Ponemon Institute, we learned that 50% of small businesses experienced data breaches in 2016. As hackers are continuously evolving their methods to breach systems, it can be difficult for any business to stay on

3 Frightening Ransomware Tactics

Tuesday, 31 October 2017 by

Ransomware is on the rise. Most companies that become infected just want to get their systems back online. CNBC reports that over 70% of businesses infected end up paying the ransom just to get things up and running again. To ad further insult to injury, many companies never retrieve all their data back, even when

Scalable Business Solutions

Wednesday, 25 October 2017 by

Ramsomware infections are truly a costly pitfall for businesses. Let us lighten the mood with a little view of the other side. Get ready! This is a classic, laughable, business mistake made by the WannaCry ransomware hackers that we all can learn from. This is a prime example of why all businesses should rely on

Is My Computer Being Monitored At Work?

Monday, 16 October 2017 by

Yes, your computer is being monitored at work, but don’t get too paranoid. Sure, in 1940, it would have been frowned upon to use the company typewriter to type a personal letter. Back then, monitoring meant a human hired to walk around the room and look over the shoulder of each typist. Most companies are

End Of Life For Office 2007

Tuesday, 10 October 2017 by

There have been quite a few announcements over the past year about the end of life for specific products. Office 2007 has finally reached its dreaded end date. October 10th, 2017 marks the end of life for Microsoft Office 2007. Why is this such a big deal for businesses? Office 2007 has been a widely

Don’t Fake Professionalism

Monday, 02 October 2017 by

Many people talk about professionalism as if it’s some fancy costume to wear. Professionalism is truly being respectful, skilled and reliable. The service industry. Showing your professionalism, as an individual and as a representative of your organization, can actually improve your odds of obtaining new business. R-e-s-p-e-c-t. It’s not just about ‘yes, ma’am’ or ‘no,

Thomas Edison did his best work during the night. Some people today do their best work at night too, but that’s mainly because they are interrupted so often during the day. The problem is that no one was ever taught how to fight information overloads and constant interruptions. Fortune magazine offers a few solutions. Experts

Everyone knows a spam filter keeps the undesirable messages out. But how exactly do they work? And how can you ensure yours is the right one for your business? What is a spam filter? A spam filter is a sorting solution that helps you weed out the infectious or bad messages in your e-mail. There